Privacy Policy

We value the trust you place in us

1. Introduction

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

2. Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier.

Information We Collect:

  • Account Information: Email address, name, phone number, credit card/debit card/other payment instrument details
  • Transaction Information: Billing address, payment details, tracking information from cheques or money orders
  • Communication Data: Messages on message boards, chat rooms, feedback, voice commands
  • Correspondence: Personal correspondence such as emails or letters
  • Behavioral Data: Information about your behavior on our Website for research purposes

Automatic Information Collection:

We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users.

Cookies:

We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services.

3. Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.

How We Use Your Information:

  • To provide the services you request
  • To assist sellers in handling and fulfilling orders
  • To enhance customer experience and resolve disputes
  • To troubleshoot problems and help promote a safe service
  • To collect money and measure consumer interest in our products and services
  • To inform you about online and offline offers, products, services, and updates
  • To customize and enhance your experience
  • To detect and protect us against error, fraud and other criminal activity
  • To enforce our terms and conditions

Enhanced Services:

With your consent, we will have access to your SMS, contacts in your directory, location and device information and we may request you to provide your PAN and Know-Your-Customer (KYC) details to check your eligibility for certain products/services including but not limited to credit and payment products etc.

4. Sharing of Personal Information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

When We Share Information:

  • Service Providers: To provide you access to our Services, for fulfillment of your orders, or for enhancing your experience
  • Legal Requirements: To comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities
  • Fraud Prevention: To prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services
  • Business Transfers: In case of merger, acquisition, or restructuring of business
Important: We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

5. Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. nsoindia.com is not responsible for the privacy practices or the content of those linked websites.

6. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

Data Protection:

We store and process your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under.

7. Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all nsoindia.com lists and newsletters, please visit our unsubscribe page.

8. Advertisements on nsoindia.com

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

9. Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Policy Updates: If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

10. Grievance Officer

Contact Information

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Naresh Kumar Sahoo
NSO Services Pvt. Ltd.
Sumitra Height, Kacheri Road, Opposite Of New Court
Rourkela, Sundergarh District,
Odisha-769012, India.

Phone: +91 826 061 1295
Email: nsoservicespvtltd@gmail.com
Time: Mon – Sat (10:00AM – 06:00PM) IST

11. Questions?

Please contact us regarding any questions regarding this statement. We are committed to protecting your privacy and ensuring the security of your personal information.